Shipping policy
All orders ship within 2-3 business day, 4-5 business day during holiday and special occasions from the great state of Indiana. Please check Home page for current turnaround times. Turnaround times, or production turnaround time, does not include shipping time or time the order spends in transit.
When we have Free Shipping events, it will be posted on the home page. You must use physical address, PO Box will not be allowed. Orders will be canceled if you should use a PO Box. Free shipping is only available for the contiguous United States (lower 48 and DC).
With Free Shipping you can NOT combine orders, each order is separate.
We ship with the following carriers within the contiguous United States.
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USPS Ground Advantage (100.00 insurance included) most economical. 2-8 business days
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USPS Priority ($100.00 insurance included) 2-3 business days
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With USPS, your order is insured for $100.00. If you would like your package to be insured for more please contact us and we will send you an invoice for the extra service.
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Great care is taken packaging your order. We are not responsible for any lost or damaged packages once it leaves our hands. If you package is lost or damaged, you will have to file a claim with USPS if you shipped Priority or added this service: https://www.usps.com/help/claims.htm or UPS: https://www.ups.com/us/en/help-center/sri/damaged-package.page You must have your tracking number, a copy of your receipt, picture of damaged items with a picture of the label. You will also need my address (11213 W 80th Ct, Saint John, IN 46373). We do not file the claim. Priority Mail packages are insured up to $100.00, if you need more insurance on you package, please contact us and we will send you an invoice for the extra service. Once you place your order, you are agree to this and all policies.